# FAQ & Troubleshoot ### Troubleshooting in general * Try hard refreshing by pressing CTRL+F5 and clearing cache * Switch from mobile to desktop * Switch browser * Make sure you're connected to zkEVM on your wallet. For bridging, make sure you're connected to the chain/network you want to bridge from. Come to our [Discord Community](https://discord.gg/thorafinance) for more help! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.thora.finance/getting-started/faq-and-troubleshoot.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.